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The Contemporary Cremation Consumer
Mark Krause, Vice President of Industry and Government Relations for Foundation Partners Group Jeannie Davies, Certified Life Celebrant and Interfaith Minister Krause and Davies will examine how typical funeral homes present cremation to the consumer and contrast that with how exceptional funeral...
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The Dirt on NOR
Katey Houston, Services Manager, Return Home Brienna Smith, Chief Operating Officer, Return Home Natural Organic Reduction (NOR) was legalized in Washington State in 2019. This unprecedented change in law has been a point of concern and contention within the industry. As licensed funeral professi...
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The Transformative Power of Hospitality in Funeral Service
The Transformative Power of Hospitality in Funeral Service
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Therapy From Man's Best Friend
NFDA International Convention & Expo Wednesday, October 30, 2019 8 - 9 a.m. (1 CE hour) Customer Service, Professional Skills Therapy From Man's Best Friend Mark Krause, Owner, Krause Funeral Homes; Bennie Krause, Certified Grief Therapy Dog
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Tio Lino
Director: Adrian Burrell
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Traveling the World: Funerals Past & Present
NFDA International Convention & Expo Tuesday, October 29, 2019 9:45 a.m. - 10:45 a.m. (1 CE hour) Professional Skills Traveling the World: Funerals Past and Present Caitlin Doughty, Owner/Director, Undertaking LA
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