Mark Krause, Vice President of Industry and Government Relations for Foundation Partners Group
Jeannie Davies, Certified Life Celebrant and Interfaith Minister
Krause and Davies will examine how typical funeral homes present cremation to the consumer and contrast that with how exceptional funeral homes present, explain and deliver contemporary cremation services. Understanding the contemporary cremation consumer is the key. Discover to how to create an experience environment and educate staff on ways to personalize cremation. Learn how the use of a celebrant can enhance the cremation service experience for families.