Cremation Liability: Protecting Your Firm

Chris Farmer, General Counsel, NFDA
Chris Farmer will explore cremation liability issues that funeral homes face on a day-to-day basis, with a focus on the common mistakes and shortcomings that can lead to a lawsuit. Discover the steps you can utilize to reduce the risk of liability, including use of a detailed cremation authorization form, receipts, and other cremation disclosure and authorization forms. Special emphasis will be placed on using checklists and implementing best practices to reduce the risk of liability.

Duration: 56:16