Videos tagged 'NFDA 2019'
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Cemeteries Are Dying: A Bold Response (Part Two)
NFDA International Convention & Expo Sunday, October 27, 2019 2:30 p.m. - 3:30 p.m. (1 CE hour) Business Operations Cemeteries Are Dying: A Bold Response (Part Two) Dr. Lynn Gibson, CFSP, President and Funeral Director, Smith Life and Legacy Funeral Home Jason Troyer, Ph.D., Founde...
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Inside the Numbers
NFDA International Convention & Expo Sunday, October 27, 2019 2:30 p.m. - 3:30 p.m. (1 CE hour) Business Operations Inside the Numbers Ed Defort, Publisher & Editorial Director, NFDA Lacy Robinson, Director, Member Development, NFDA David Nixon, President, Nixon Consulting, ...
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Online Reviews: Getting Good Ones & Fixing the Bad Ones
NFDA International Convention & Expo Sunday, October 27, 2019 11:30 a.m. - 12:30 p.m. (1 CE hour) Technology Online Reviews: Getting Good Ones and Fixing Bad Ones Welton Hong, Founder, Ring Ring Marketing
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Richard Aaron
NFDA International Convention & Expo Tuesday, October 29, 2019 7:30 a.m. - 9:30 a.m. (2 CE hours) Business Operations, Professional Skills Personalization Through Storytelling and Event Planning Richard Aaron, President, The Aaron Group
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Steve Yastrow
NFDA International Convention & Expo Tuesday, October 29, 2019 9:45 a.m. - 10:45 a.m. (1 CE hour) Customer Service, Professional Skills Creating WE Relationships Steve Yastrow, Author and Business Advisor
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Therapy From Man's Best Friend
NFDA International Convention & Expo Wednesday, October 30, 2019 8 - 9 a.m. (1 CE hour) Customer Service, Professional Skills Therapy From Man's Best Friend Mark Krause, Owner, Krause Funeral Homes; Bennie Krause, Certified Grief Therapy Dog
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Traveling the World: Funerals Past & Present
NFDA International Convention & Expo Tuesday, October 29, 2019 9:45 a.m. - 10:45 a.m. (1 CE hour) Professional Skills Traveling the World: Funerals Past and Present Caitlin Doughty, Owner/Director, Undertaking LA
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What Consumers Expect from You Right Now
NFDA International Convention & Expo Monday, October 28, 2019 7:30 a.m. - 9:30 a.m. (2 CE hours) Customer Service, Technology What Consumers Expect From You Right Now Georganne Bender, Partners, Kizer and Bender Speaking! Richard Kizer, Partners, Kizer and Bender Speaking!